Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect personal information submitted by all users who visit and purchase products on our website. This policy aims to help every user clearly understand our information management rules and personal data protection standards. We attach great importance to the personal privacy of all customers and always adhere to the principle of protecting user privacy and data security. All user information collected during website browsing, order placement, and product consultation will be strictly managed in accordance with standardized internal management rules, without arbitrary disclosure, unauthorized sharing or improper use. By accessing our website and submitting personal information, users fully recognize and accept the information processing rules stated in this policy.

1. Information We Collect

We only collect necessary user information that is actively submitted by users during shopping and service communication, which is limited to the basic information required to complete order delivery, customer service response and normal transaction processing. The collectible information mainly includes user name, contact email, delivery address, postal code, payment related verification information and order record information generated during the shopping process.

We will not actively collect sensitive personal information including user identity documents, personal biological information, private life records and irrelevant personal data. All information obtained by our platform is completely from the active submission and voluntary provision of users in the process of using website services. We do not obtain user information through hidden collection, background monitoring or indirect stealing means.

2. How We Use Your Information

All collected user information is only used for internal service operation and transaction guarantee, to ensure that every shopping order and customer service demand can be completed efficiently and accurately. Firstly, we use user’s address and contact information to complete order confirmation, product packaging, logistics delivery and parcel receiving verification, ensuring that purchased products can be accurately delivered to users.

Secondly, we use user contact information to feed back order status, logistics progress, after-sales processing results and product service related notifications, so that users can keep abreast of the latest progress of all shopping orders. In addition, we will use order data and shopping feedback information for internal product optimization and service upgrading, to continuously optimize product quality, adjust service details, and improve overall user shopping experience.

We will not use user personal information for unauthorized commercial promotion, irregular information push or irrelevant commercial activities. All information application behaviors are limited to the service scope required by the normal operation of the website.

3. Information Storage and Protection

We adopt standardized data security management measures for all user personal information, equipped with professional data encryption technology and internal information management mechanisms to protect user data security. All user data is stored in secure service equipment, with strict access authority control. Only designated professional operation and maintenance personnel can access relevant data, and all information operation behaviors are recorded and supervised in real time.

We have established complete information security management processes to prevent user information from leakage, loss, tampering and unauthorized access. Regular system detection and security maintenance will be carried out to ensure the long-term stable and safe operation of the data system. At the same time, we will strictly control the internal information operation specifications to avoid any irregular operation that may involve user privacy.

We will retain user order information and service data only within the reasonable service cycle required by transaction processing and after-sales guarantee. When the information is no longer needed for service support and data maintenance, we will take standardized and safe data clearing measures to complete information processing.

4. Information Sharing and Disclosure

We promise not to sell, rent, trade or transfer user personal information to any third-party commercial institutions and individuals without the explicit consent of users. User personal privacy information will not be publicly displayed or arbitrarily disclosed in any form.

In the limited service scope necessary for order completion, we may authorize professional service providers to obtain partial user information, which is only limited to logistics distribution, order delivery and payment verification services. All cooperative institutions have signed strict privacy protection agreements with us, requiring them to comply with unified data security standards, and prohibiting any form of private information leakage and unauthorized use.

Once the cooperative service is completed, the third-party institutions will stop using user information immediately, and no long-term retention and secondary use of user data will be allowed.

5. User Rights and Control

All users have independent control rights over their personal information. Users can check their order information, personal reserved information and service records generated on the website at any time. If users need to modify, update or clear personal address information, contact information and other reserved data, they can complete independent operation through personal account settings or contact our customer service team through the Contact Us page to apply for information modification and clearing services.

Users have the right to refuse unnecessary information submission. For non-essential information involved in the shopping process, users can choose not to provide it, which will not affect the normal order submission and product transaction process. We fully respect users’ independent choice and privacy control rights in the whole service process.

6. Third Party Links

Our website may contain link entries of third-party platforms during operation. All third-party links are only for the convenience of users’ browsing and querying. We do not control the privacy policies and service rules of third-party websites, and we are not responsible for the personal information protection behaviors of third-party platforms.

When users browse and jump to third-party websites through platform links, they need to take the initiative to understand the privacy rules of corresponding platforms and bear their own information security risks. We recommend users to carefully protect personal privacy information when using third-party platforms.

7. Policy Update and Adjustment

We reserve the right to appropriately adjust and optimize the content of this Privacy Policy according to website service upgrading, service process optimization and industry standard changes. All updated privacy rules will be displayed on the website page in a timely manner, and the revised policy will take effect immediately after publication.

The continuous use of website services by users after the policy update is regarded as recognition and acceptance of the adjusted privacy rules. We will always maintain the openness and transparency of privacy management rules, and continuously optimize the user privacy protection system to ensure that user personal data is always in a safe and standardized protection state.

8. Contact Information

If you have any questions, suggestions or demands related to personal information protection and privacy policy rules, please contact us through the Contact Us page on the website. Our customer service team will reply and solve your doubts in a timely and professional manner.